Switch in Survey Trends

Much like everything in the world today, annual satisfaction surveys are also moving from paper to online and mobile applications.  Mobile feedback apps are on the rise and can help your business keep your employees happy and productive. To provide a comparison between using annual paper surveys and using mobile technologies, first consider three major factors: frequency, tolerance to inconveniences, and integration.

 

Frequency

This factor considers the frequency, or how often your business conducts these satisfaction surveys.  Typically, these surveys may occur only once a year.  This leaves employees with only one chance to voice their suggestions or concerns to management.  Gathering the sample only one time each year only leaves you, the employer, with a narrow view of the daily work lives of your employees.  By switching to mobile feedback apps, not only can you gain more insight into what your employees are thinking, but you’ll be able to conduct the surveys as often as you would like.  Schedule one survey each month and leave the form open for a week to give your employees a chance to complete them at a time most convenient to them.  There are many possibilities with mobile feedback apps.

Inconvenience

Believe it or not, people don’t like doing paperwork, so your employees might not like having to fill out a physical form during an annual workplace survey day.  To your employees, these might pose to be an inconvenience, and with that affecting their mood, what they put down on paper will reflect accordingly.  They might be in a foul mood, for whatever reason—maybe it was a rainy commute to work and a car drenched them from head-to-toe in dirty rain water, or they may be dealing with personal matters—whatever it is, it might cause them to write negatively about being in your company.  With mobile feedback apps allowing employees to fill out surveys at their convenience, they will most likely pick a day where they would be in a mood to type their thoughts down, thus leading to better and more accurate results.  The temperament of employees is important to consider as this will affect the nature and accuracy of the results you will receive.

 

Integration

Mobile feedback applications have much more flexibility than its paper form counterpart, and as such, your business can incorporate questions or other forms that can allow your employees to input suggestions to solve current problems or make suggestions to better the company in general.  Your employees are your first line of defense of offense, so they know just what is working and what isn’t,  Having them integrated into solution finding and future planning not only raises their morale and productivity, but it may also lead to possible growth and prosperity for your business.

 

Moving Forward

With all these advancement in technology and the cultural shift to the internet it can be hard to keep up at times.  Here at HR Synergy, we know that employees are everything and we will strive to help you take care of the most important aspects of your business.