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Happier Employees, Happier You

Learn how happier employees could lead to a happier you-- here are some tips to keep your employees, and yourself, happy and productive.

As a business owner, you want to retain your employees and have them stay with your company for as long as possible as it can get costly to replace your staff frequently.  Nobody wants to put in money to hire and train employees only to do so again six months later.  Learn how happier employees could lead to a happier you– here are some tips to keep your employees, and yourself, happy and productive.

Why They Leave

Before getting into the tips, we must first get into the reason for why employee retention might be on the decline.  Business can lose employees for a multitude of reasons—whether it’s because of a whole family move, to stay home with the children, or going back to school.  However, most of the reasons why people leave their jobs are under the control of the employer.  Elements such as the company culture and environment, as well as how the employee perceives his or her job and opportunities there can all be influenced by you, the employer.

Communication

One of the best things an employer can do to improve retention rates is to have better communications with their employees.  An employer is too much of an integral part in employees’ daily work life that having a good professional relationship with their boss causes improved morale, productivity, loyalty.  It can also reduce mistakes that happen from lack of communications, and prevent angry employees from disrupting the workflow of your company.

To improve communication with your employees try implementing more of the following:

Having face-to-face conversations:  Interacting with employees personally not only

strengthens the work relationships, but it also helps build trust and respect that emails and text can’t provide.

Being approachable:  Before you can have face-to-face conversations, you need to

be approachable.  Be more engaging and take your employees out to lunch.

Keeping employees informed and up-to-date with company happenings

Listening to them or providing avenues for sounding off:  Communication is a two-way street, and you need to listen as well.  Hear them out by having regular staff meetings, a suggestion box, or have a running employee satisfaction survey.

 

Acting on any complaints:  What use is listening if you don’t do something

about it.  Act on what you hear and provide solutions to your employees’ complaints.

 Learn how happier employees could lead to a happier you-- here are some tips to keep your employees, and yourself, happy and productive.

Boost Teamwork

Another root cause of employees leaving work is disagreements or discomfort with fellow team member.  Employees spend most of their time at work with co-workers, so it shouldn’t come as a surprise that improving the relationships they have with one another will help keep them happy and more likely to enjoy coming into work.

Try these tips with your teams to improve employee relations:

Outlining Clear Roles: Working with members to outline skill sets and deadline

charts before the start of projects helps identify individual roles and reduces stress levels.

Identifying existing problems: Leaving issues to resolve themselves over time may

not be the most optimal solution.  Having group members collectively discuss problems as they arise solves the

risk of the issues growing larger later.

Mediate Disputes: Providing detailed instructions to teams on how to remedy

issues will empower members of the team to solve them efficiently and productively.

Encouraging social activity: When workers know each other well allows them to be

more comfortable with discussing issues, thus increasing team work.

Implementing recognition programs: Rewarding your team for good performance

will encourage them to keep up the work and keep producing quality material.

 

Learn how happier employees could lead to a happier you-- here are some tips to keep your employees, and yourself, happy and productive.

Next Steps

Improving your relationship with your employees as well as their relationships with themselves will get you back on track for a productive year.  If these tips weren’t enough, HR Synergy can help you take care of the most important aspects of your business because we know that employees are everything to your business.

 

Written by:

Bianca Wee Sit, Public Relations Intern

HR Synergy, LLC.

Creating a Culture of Kindness in the Workplace

by Michelle Gray, President, HR Synergy, LLC

Workplace culture is one of the most overlooked, yet important parts of running a successful business. As an HR consultant, I observe situations everyday where employees feel burnt out and unappreciated, and wonder why they stay with their employer. Unfortunately, in many cases, these people are the most talented, loyal, and passionate employees. At a time when attracting and retaining quality employees is both difficult and costly, I have advised many of my clients to work on creating a culture of kindness in the workplace.

What is a Culture of Kindness?

To some, this concept may sound a bit fluffy. What exactly do I mean by kindness? Sure, being kind in the workplace involves caring about a co-worker’s concerns and appreciating their contributions. But it also means recognizing the humanity of a colleague:

  • Fully listening when someone speaks to you.
  • Looking the person in the eyes with genuine attention.
  • Simply acknowledging someone’s presence by saying “hello,” or sharing a casual smile.
  • Asking someone if they are feeling better.
  • Displaying thoughtfulness without expecting anything in return.
  • Pitching in when someone needs a little extra help.
  • Picking up coffee for a colleague.  

Benefits of Creating a Culture of Kindness in the Workplace

According to research conducted by psychologist Jonathan Haidt, when leaders are polite, respectful, sensitive, or willing to make sacrifices for their teams,  employees may feel more loyal and committed to their boss. Another study indicated that when leaders are fair, members of their teams collaborate better and work more productivelytogether and individually.

In their book, Leading with Kindness, authors William Baker and Michael O’Malley contend that corporate kindness positively impacts profits. They identify six qualities of kind managers—compassion, integrity, gratitude, authenticity, humility, and humor—and believe a kind management style improves employee performance and retention.

creating a culture of kindness in the workplace can help businesses succeed by attracting and retaining quality employees.

Kindness is Contagious in the Workplace

Haidt also found that employees of compassionate leaders are more likely to act in a helpful and friendly manner toward other employees, even when they had nothing to gain. Researchers Nicholas Christakis and James Fowler have also found that if you’re kind, those around you are more likely to act kindly, too.

Kindness Must Come from the Top

As business owners and managers, we are constantly multi-tasking, focused on the “big picture” and the needs of our customers. Frequently, we forget that our employees are also our customers and our greatest asset. Creating a culture of kindness in the workplace begins with us. It has to be part of our corporate DNA. How are you creating a culture of kindness in the workplace?

Outsourced Human Resource Services

HR Synergy provides employers with assistance in all areas of HR, including coaching and consulting, recruiting and retention, employee relations, policy development, labor law compliance, benefits management. and more. Contact us today to learn how your company can benefit from HR Synergy’s experience.

How the Trump Administration May Affect Employers

How the Trump Administration May Affect Employers

Before taking office on January 20, President Donald Trump identified several employment-related actions among his administrative priorities. This has left many business owners and HR professionals wondering how the Trump administration may affect employers. Although no one can positively predict the future, here are some key areas that employers and HR professionals should be watching:

Repeal of the Affordable Care Act (ACA)

One of President Donald Trump’s first moves after taking office was signing an executive order to limit what he referred to as the “burdens of the Affordable Care Act,” the first step toward fulfilling his campaign promise to dismantle the law. According to NPR health correspondent Alison Kodjak, President Trump believes the law is hurting the entire healthcare industry. She says President Trump wants to make health insurance accessible to all and ease the burden across the board—not just on individuals, but on insurance companies, hospitals, doctors, and medical device-makers.  

This is obviously a sweeping mandate, and according to Kodjack, President Trump and his colleagues on Capitol Hill don’t yet seem to be on the same page about what they want. For the time being, we’ll just have to watch and wait.

Federal Overtime Rule

The Department of Labor’s Federal Overtime Rule remains on hold with an uncertain future. Some speculate that the the injunction could become permanent, while others suggest the new salary threshold may be lowered or the rule’s automatic salary increases eliminated.

Chief of Staff Reince Priebus issued a memo to the heads of executive departments and agencies on January 20, ordering a freeze of federal regulations that haven’t yet gone into effect. This freeze suggests that the Trump administration may reverse the controversial overtime rules. Prior to taking office, President Trump expressed that he favors a small business exemption to the rule. He also characterized the rule as an example of “overregulation.”

While existing rules remain in place, employers will have to make their own decisions  on whether it makes sense for them to roll out any planned changes.

Minimum Wage

While on the campaign trail, President Trump supported a $10-an-hour minimum wage, but also said that states should take the lead in this area. The trend of states raising their own minimum wage rates will likely continue.

Immigration

Immigration reform was the centerpiece of President Trump’s campaign. In addition to instituting an immigrant travel ban, President Trump plans to revamp the H-1B visa program that allows highly-skilled foreigners to work at U.S. companies. According to a January 23 draft executive order, we can expect a report within the next 90 days that details the administration’s plans for allocating visas and making the program more efficient.

As part of his immigration plan, President Trump also supports requiring all employers to use E-verifyan employment eligibility verification system. Currently, over 600,000 employers already use the system.

To counteract immigration reform measures put in place by the Obama administration, President Trump may also move to cancel the work authorization granted under Deferred Action for Childhood Arrivals (DACA).

Maternity Leave and Childcare

According to the Society for Human Resource Professionals, although President Trump is calling for decreased deregulation overall, he supports increased regulation in a few areas. On September 13, he unveiled a plan to enhance unemployment insurance to include six weeks of paid maternity leave, similar to California’s program. He is also is calling for increased incentives for employers to provide child care at work.

When Will Changes Take Effect?

Any administration’s changes take time to go into effect. Executive orders can quickly be reversed and regulatory changes typically undergo a notice and comment period. Of course, Congress must still originate new laws and changes to existing laws.

Help Understanding New and Changing Employer Regulations

 How the Trump Administration May Affect Employers

 

 

 

If you need help understanding new and changing employer regulations, contact the professionals at HR Synergy. Our labor law compliance experts will give you and your management team the knowledge and tools you need to comply with federal and state regulations, avoiding costly fines and penalties. Contact us today!

Cost of Workplace Romance

The Cost of Workplace Romance to Employers

Looking for love this Valentine’s Day? According to a recent CareerBuilder.com study, many of us look no further than where we spend the majority of our time: the workplace. In fact, 4 out of 10 people have dated someone at work and 17 percent have done it twice. With so many people falling in love at the office, it’s important for employers to understand the cost of workplace romance and what can be done to minimize its impact.

Why do so Many People Fall in Love at Work?

Because it’s easy. According to John Duffy, licensed psychologist and best-selling author, “We see the people we work with more than anyone else. In many corporate cultures, people work together for many hours a day, often well into the evening. They get to know one another quite intimately, and sometimes become attracted to one another and fall in love.” While workplace relationships work out for some people, they can cause problems for not only the couple involved, but their co-workers and employers.

The Cost of Workplace Romance

There are several ways workplace romance can cause trouble for employers, including:

  • Appearances of favoritism when it comes to work assignments and pay raises, which can negatively affect an entire office.
  • Potential conflicts of interest.
  • Disruptive gossip, rumors, and innuendo, which can hurt overall employee productivity.
  • Assertions of sexual harassment if the relationship ends badly.
  • Potential legal consequences from sexual harassment allegations.
  • Damaged work relationships, which can extend beyond the couple involved in a failed romance.
  • Risk of losing valued employees who feel the need to leave after a relationship doesn’t work out.

Managing the Cost of Workplace Romance

All employers, regardless of size, should have a formal policy on workplace relationships. Establishing clear and consistent guidelines around office dating will help employers avoid the potential problems and complications outlined above. Because issues around workplace relationships can be complex and frequently require an understanding of personnel law, it is wise to consult a professional when developing your policy.

cost of workplace romance

Help in Developing Workplace Dating Policies in NH

Whether you need help developing an individual policy or revamping your entire employee handbook, the professionals at at HR Synergy are here to serve you. Contact us today.

 

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Holiday Office Party Planning Tips

Holiday office parties are often anticipated all year long. They’re a great chance to boost morale and appreciation within your workplace. Finding that balance between fun and responsible can be a little tricky for businesses sometimes. It can be hard to determine what you’ll have at your party and what level of professionalism you should try to maintain. As you go into planning and party mode, remember to keep the big picture in mind.

Parties and Professionalism

It’s important to remember that your employees still represent your business, even at the holiday office party. If you are hosting your party at an off-site venue, make your expectations clear to your employees. Let them know how to dress, what to expect, and if it is an employee-only event beforehand. This helps your employees come with certain expectations and an understanding of what will be appropriate for the event. Clue them into any relevant details, including how formal the party will be. This is totally dependent on you and what you want the party to be like—you can steer the event to represent your business well, even while having fun.

Should there be Drinking?

Holiday parties are often synonymous with alcohol, but there are several things to consider. First, if you are hosting your party at an off-site venue, they may require you to pay an extra fee or only use their bar for alcohol. Some venues do not allow any outside beverages, so it’s important to clarify this before the big event.

Also consider your employees: What would be appropriate? What types of risks could be involved if you allow alcohol? Are there any employees driving company cars that prohibits any consumption? There are always risks, as well as pros and cons, when trying to decide what should be allowed at bigger events. As the business owner, it’s important to make prudent and considerate decisions. The holiday party is a great night for your employees, but your business needs to run well for the rest of the year!

planning your office holiday party

Have a Safe and Fun-Filled Holiday Season!

We’d like to wish everyone a healthy, joyful and safe Holiday Season! At HR Synergy, we know that employees are everything. When it comes to taking care of your business and employees, only the best will do! Let HR Synergy help you with taking care of the most important aspects of your business, and get ready for a fantastic new year!

 

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Changes to Federal Overtime Rules Effective Dec 1, 2016

On December 1, 2016, a revision to the overtime rules under the Fair Labor Standards Act will take effect, requiring employers to pay overtime to workers who make less than the specified weekly salary level, which is $913. Anyone who is classified as salary exempt and paid less than the salary threshold is protected under the FLSA and eligible to receive overtime for any hours worked over 40 in a week.

Overtime is defined as one and one half times the hourly rate of pay for each particular employee. The last time this type of adjustment happened to the FLSA was in 2004, when the standard salary was only $455 a week.

a revision to the overtime rules under the Fair Labor Standards Act will take effect, requiring employers to pay overtime to workers who make less than the specified weekly salary level, which is $913. Workers looking over desk of work.

Who is affected by the overtime rule?

Employees who are classified as exempt from overtime when the Final Rule comes into effect in December will be in the spotlight; there are certain guidelines and measurements in place to make sure that the salary a worker is being paid is what the labor is actually worth. Both the standard basis test and the duties test are in place to make sure employees receive proper compensation for their work.

Anyone in the 40th percentile of full-time salaried workers is eligible for the new payment standard. The only exemptions to the salary basis tests are doctors, teachers, lawyers, and those who perform primarily executive, administrative or professional duties that comply with the duties test.

What should businesses do to prepare?

Person completing paperwork

Many business owners and employers already have systems and policies in place to track which employees are eligible for overtime compensation. Each individual business should have a good idea of which employees will be protected under the new Final Rule, and how their record keeping process will be adjusted to fit the new regulations. If there are State Laws that are more stringent than the FLSA, the higher standard applies for that particular situation.

Businesses have the opportunity to use different techniques to make sure employees are being paid fairly, and that any hours that are considered overtime are being compensated according to the new standards. Some considerations for making salary adjustments; maintain current salary and provide bonuses quarterly, raising salaries of eligible employees, or reducing the base salary to a level that can pay an appropriate amount in overtime so that weekly pay stays consistent.

HR Solutions & Consultation in NH

Now that we know the results of the election, certain aspects of this coming law might potentially be subject to change. It’s important for employers to stay current on labor regulations and how they affect their business over the months to come.

There are many new standards and regulations that employers must know in order to comply with the Final Rule that comes into effect on December 1st. The purpose of the FLSA Final Rule is not to make employment difficult, but to protect the employees from being taken advantage of. Let HR Synergy help you with any questions or concerns you may have about how this Final Rule will affect you and your business. We can help you prepare and navigate through the changes coming in December!

 

2016 States Changing Minimum Wage

Various states across the United States are increasing the minimum wage employers, in their state, can pay employees.  Depending upon the industry, some tipped positions also qualify for tipped wages paid to employee allowing the employer to receive a tip credit.

Various states across the United States are increasing the minimum wage employers, in their state, can pay employees. Hand holding money.

The following are the states that will have adjustments to their minimum wage and or tipped wages in 2016.

State

Minimum Wage

Minimum Cash Wage for Tipped Employees

Future Changes to Minimum Wage

Federal $7.25 $2.13
Alaska $9.75 No tip credit allowed
Arkansas $8.00 $2.63
California $10.00 No tip credit allowed
Colorado $8.31 $5.29
Connecticut $9.60 $6.07 hotel and wait staff;

$7.82 bartenders; $9.25

other tipped employees

D.C. $10.50 $2.77 $11.50 7/1/16
Hawaii $8.50 $7.75
Maine (City of Portland only); no change to State minimum wage $10.10 $3.75
Maryland $8.25 $3.63 $8.75 7/1/16
Massachusetts $10;  $8.00  for agricultural employees $3.35
Michigan $8.50 $3.23
Minnesota $9.00/$7.25 No tip credit allowed $9.50/$7.75 8/1/16
Nebraska $9.00 $2.13
New York $9.00;   $9.75 fast food employees $7.50 Fast food employees: $10.75 12/31/16
Rhode Island $9.60 $3.39
South Dakota $8.55 $4.27
Vermont $9.60 $4.80
West Virginia $8.75 $2.62

The Value of Exit Interviews

Why Exit Interviews are so Important?

Recently, an employee of client gave their resignation and asked when will my exit interview be.  The employees’s manager was not sure how or if this happened when an employee left the organization.  Upper management is aware that they have been done in the past, but not consistently.

Exit interviews, if done properly, can provide some valuable information and consistency of practices with exiting employees,

Being prepared for the interview is critical to stay on track and gather valuable information regarding why the employee is leaving the organization, how the organization treated the employee, how management treated the employee and whether or not there is some underlying reason for the employee to resign.  I recommend having a questionnaire that asks the same questions of all employees leaving the organization whether the employee termination is voluntary or involuntary.

Often times employees feel more comfortable sharing information about the company culture, pay and benefits when they are on their way out, that we may not learn while thy are employed.

Some questions to ask:

             Why are you leaving XYZ Company?  Compensation, benefits, other….

             Would you recommend XYZ Company to someone you know for employment?

             Did the Company provide you with the tools you needed to do your job?

             Did you feel that you had advancement opportunities available to you?

No matter how much we tell employees that retaliation for speaking up is not a legal practice, employees often wait until the exit interview to “Spill the Beans”.

During this exit interview, I learned some valuable information that I was able to provide to my client about the real reason this employee was leaving without sharing any confidential information received from the employee.  An employee who has been working for a company for many years, doesn’t all of a sudden make a career change unless there is a reason.  This employee was not leaving because they were getting more money, not because of the benefits……because they could not work for their manager any more and felt as if they were being bullied and had no other choice but to leave the work he/she loved.

At this point, it was too late to save the employee from leaving however, it raises concerns that will be addressed for those employees who remain.

My clients tell me, as an HR Consultant, the value that I bring to them is being able to uncover valuable information about their organization, their culture and their exposures without having any bias.  They want to be aware of the problems that may exist and retain their employees.  Their employees feel comfortable sharing and talking to someone who is not “employed” by the organization.

President Obama Makes Announcement on Proposed Overtime Rules

On June 30th, 2015, the Division of Labor announced an update on overtime changes that would extend overtime pay to nearly 5 million white collar workers. The Wage and Hour Division (WHD) developed a proposal that would raise the salary threshold for a family of four to a level of $970 per week ($50,440 annually) from the current salary threshold of $455 per week ($23,660 annually). This new proposal would guarantee overtime pay to most salaried workers earning less than the estimated $50,440 next year, meaning that employers should start planning for significant increases in the number of their employees who will be eligible for overtime compensation.

On June 30th, 2015, the Division of Labor announced an update on overtime changes that would extend overtime pay to nearly 5 million white collar workers.

Although the proposed rule still needs to pass through the rule making procedure, it is intended to bring comfort and clarity for millions of workers who will be able to receive overtime pay. Published in the Huffington Post on June 29th, President Obama says that this change is “good for workers who want fair pay, and it’s good for business owners who are already paying their employees what they deserve”. However, many business owners are concerned. Many argue that the implementation of this new rule will cost millions of dollars for companies nationwide, and could be devastating for small and local businesses. Because of this, many companies may have to decrease the number of management positions they offer, which would therefore minimize career advancements for many.

Are you wondering how this could potentially affect your business? Any questions or concerns, give HR Synergy a call.